Q. Oh no! I forgot my password!
A. Not to worry, just go here. If you still can't log in after you've looked up your subscription, please email me and I will help you log in.

Q. I KNOW my subscription hasn't expired but I can't log in!
A. First remember that usernames and passwords are case sensitive. After you double check that you are entering your information correctly, and still cannot log in, please email me your username and password and the email address you signed up with and I will fix the problem for you.

Q. How can I cancel my membership?
A. I am not responsible for cancelling your membership for you. Please don't email me asking me to do it for you. If you would like to cancel you can do so at CCBill support.

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